Fireside Chat with Susan Philip, Deputy Director of Health Care Delivery Systems at the Department of Health Care Services (DHCS)

IHPS + IMPACT Health Policy Skills Webinar Series

Susan Philip, MPP, was appointed by Governor Gavin Newsom as the Deputy Director of Health Care Delivery Systems at the Department of Health Care Services (DHCS) in March 2021. She is responsible for oversight of three divisions: Managed Care Operations, and Managed Care Quality and Monitoring; and Integrated Systems of Care. Her areas of responsibility include the oversight, monitoring, and contract administration of California’s Medi-Cal managed care program, the California Children Services (CCS) program, and Home and Community-Based Services (HCBS) Waivers programs. She is also responsible for driving key initiatives under California Advancing and Innovating Medi-Cal (CalAIM) including Community Supports and Providing Access and Transforming Health (PATH).

Prior to her appointment, Susan served in a variety of roles in the health care sector including in leadership positions for over 25 years. For a decade she served in consulting roles at Milliman and Booz Allen Hamilton working with a diverse group of state, federal, and private sector clients on driving improvements and transformation in the health care delivery system through value-based and quality initiatives. Earlier in her career, she served in policy development and analysis roles as Director for the California Health Benefits Review Program, at the University of California, Office of the President and as Policy Analyst for the Medicare Payment Advisory Commission in Washington, DC. In her volunteer time, Susan has served on boards including a federally qualified health center working with the unhoused populations, LBGTQ community as well as a community based organization, which provides transitional housing and support services for survivors of trafficking.

Susan has an AB in Economics and English, from Columbia University, and a MPP in Health Policy and Nonprofit Studies from Georgetown University, McCourt School of Public Policy.